Our toolmakers are aided by technology.
GEDORE emphasizes quality, effectiveness and reliability. To maintain them, we continuously invest in
production technologies. But nothing, not even R&D, takes priority over the craftsmanship and
experience of our well-chosen employees. Toolmaking is their career. "Made in Germany" is a standard
they uphold with care and commitment.
Your work is the center of our attention.
If you have a question about one of our tools or a technical problem with a job you're doing, call toll-free
anytime from 8:30-5:30 Eastern time. Or email us 24/7 and we'll get right back to you. Extensive
information about GEDORE Tools is also available here on our website. Whenever you need a tool fast,
we promise quick delivery from our U.S. distribution center in Charleston, SC.
You have a single source for specialized tools.
The GEDORE brand embraces a broad spectrum of specialty tools--all designed and manufactured to
one high standard. We're able to offer professional users in most industries a huge selection from a
single source. The combined range of GEDORE specialty tools now exceeds 18,000 products.
Your needs and safety drive our R&D.
Through our Research & Development center GEDORE
reacts flexibly to changing requirements. Continuous
refinement of existing tool designs and development of
new, patentable products are driven by our customers.
Collaborating with them, we design special tool solutions
for each industry's challenges, ensuring efficiency with
safety in oil exploration, energy generation, bridge
building, aerospace, automotive, shipping, forestry and
a dozen others.
We've been designing and manufacturing hand tools for 90 years and now offer them in more than 70
countries. Our tools are chosen by professional users whose jobs depend on the quality of their work.
GEDORE customers can rely on optimum material properties, precise manufacture, perfect ergonomics,
enhanced safety and long life.
We make them ourselves, for complete control from forging
to finishes. Our headquarters and main production facilities
are in Remscheid, the "tool capital" of Germany, supported
by eight other manufacturing locations in the
Solingen-Waldkirchen region, in Austria, in South Africa and
Brazil. With such global reach and resources, but one
exacting standard of quality, you can count on GEDORE to
give you the right tools for the job, make it easier and keep
(a) GEDORE warrants to Customers who purchase a Product from the GEDORE catalogue, website or
an authorized GEDORE dealer for use in their profession that the Product will be free from defects in
workmanship and materials for a period of one (1) year from the date of sale (the "Warranty Period").
Consumable Products are warranted only against defects in workmanship or materials that prevent their
use during the Warranty Period. For purposes of this Warranty, Consumable Products are defined as
those Products which are reasonably expected to be used up or damaged during use, including without
limitation drill bits, saw and knife blades, grinding and sanding discs, knife blades, files, sensors and
batteries. This Warranty extends only to the original Customer and may not be transferred or assigned
to any third party.
(b) During the Warranty Period, GEDORE, at its option, will repair or replace Products due to defects in
workmanship or materials, or provide a refund by repaying or crediting Customer with an amount equal
to the purchase price of such Products. The repair, replacement or refund of the Products shall be at
the election and expense of GEDORE, and shall be Customer's sole and exclusive remedy, in lieu of
any and all other rights and remedies which Customer may otherwise have. To obtain Warranty service,
Customer shall follow the Return of Product procedures set forth in Paragraph 6 below. GEDORE is not
responsible for Products which are lost or damaged during return. It is recommended that Customer:
(1) send the returned Product with a tracking or delivery confirmation number; (2) use a carrier offering
shipment tracking for all returns; and (3) either insure the Product during shipment or declare the full
value of the shipment so that Customer is protected if the Product is lost or damaged during shipment.
GEDORE is not liable for the repair, replacement or refund of a Product without valid proof of purchase
(c) The Warranty described above applies only to products containing the GEDORE label, and does not
apply to products without the GEDORE label. Products that do not contain the GEDORE label are
subject to the warranties, if any, provided by the manufacturer of those products, and said
manufacturers should be contacted with respect to that product and any warranty service, if available,
for that product.
(d) The Warranty described above applies only when the Product has been subject to normal use, and
does not cover defects or failures resulting from abnormal use, unreasonable use, misuse, abuse,
accident, alteration, modification, neglect, lack of maintenance, use after the Product is significantly
worn, or when repairs to the Product have been made or attempted by persons other than GEDORE
(collectively, "Abuse"). By repairing, replacing or providing a refund on a Product, GEDORE does not
waive a claim that a Product was subject to Abuse.
(e) THIS WARRANTY IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES NOT EXPRESSLY SET
FORTH HEREIN, WHETHER EXPRESS OR IMPLIED, BY OPERATION OF LAW OR OTHERWISE,
INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE.