Headquarter Solingen since 1973 Plant Steinbach-Hallenberg since 1991 Plant Schwarza since 2008
NWS produces high quality hand tools exclusively in Germany.
The NWS head office is in Solingen. Here you find the administration, the sales organization, the marketing,
warehouse, logistic & shipping department as well as a part of the finishing production.
The main production in Steinbach-Hallenberg and Schwarza (Thuringia) is responsible for the basic production and
the development of the tools. The most parts of the goods are manufactured here. In Thuringia you find the most
modern CNC – controlled machines, to guarantee a constantly high quality of tools.
Our innovations and their realisation, as well as finding concrete solutions for various demands, constitute our daily
work. The direct contact to our customers gives us the chance to be always right on the side of the customers of
interest. High-quality work contributes to health protection as well as cost reduction in production.
Many patents on our pliers and cutters in the most different fields of application show the innovation and active
involvement of the NWS employees.
During the production, the manufacturing process is in accordance with the European DIN-standards and controls
and corresponds to the high quality claims of hand tools marked “Made in Germany” DIN ISO 9001 – VDE DIN EN
60900 – VPA Geprüfte Sicherheit – are international accepted quality marks. Printed on NWS-tools, they guarantee
safety and protection for those who work with them. This is important for the prevention of accidents and illness.
|NWS Warranty is a 5 year term period
German-Hand-Tools will extend this to a limited lifetime warranty when NWS products are purchased from
German-Hand-Tools NWS Limited Lifetime Warranty
German-Hand-Tools will provide a Lifetime warranty for the NWS products sold by German-Hand-Tools and warranties
that each product is to be in good working order for the products life cycle. Should the product fail to be in good
working order during the warranty period, German-Hand-Tools will, at its option, repair or replace this product at no
charge, provided that the product has not been subjected to abuse, misuse, accidents, disaster or modifications.
Warranty does not apply to torque tools, cosmetic issues, normal wear and tear. It is at German-Hand-Tools
discretion to warranty a product.
You may obtain warranty service by contacting German-Hand-Tools to receive an RMA number, then returning the
product with proof of purchase to German-Hand-Tools.
Customer is responsible for shipping to German-Hand-Tools. German-Hand-Tools will return this product by prepaid
ground shipping services at no charge to customer.
The German-Hand-Tools Lifetime Warranty for NWS tools is defined as the serviceable life of the product. This is
defined as the period during which all components are available. Should the product prove to be irreparable,
German-Hand-Tools reserves the right to substitute an equivalent product if available or to retract Lifetime Warranty if
no replacement is available.
The above warranty applies to products sold in the United States of America